Privacy Notice

Effective date: 01-10-2026

This Privacy Notice explains how personal data are collected and used through the RAISEARTH website (https://raisearth.eu) and the RAISEARTH mailing lists, in line with the EU General Data Protection Regulation (EU) 2016/679 ("GDPR").

1. Who we are

RAISEARTH (Research Infrastructure Services Advancing Frontier Knowledge in Sun-Earth Interactions) is a research project funded by the European Union under Grant Agreement No 101289233. The website and the RAISEARTH mailing lists are operated by National Observatory of Athens (NOA), Institute for Astronomy, Astrophysics, Space Applications and Remote Sensing (IAASARS), Ionospheric Group on behalf of the RAISEARTH Consortium ("we", "us"), which acts as the data controller for the processing described in this Notice. Contact: privacy@raiseart.eu; info@raisearth.eu.

2. What personal data we collect

  • Join RAISEARTH form: your name and email address (required), and your organisation/affiliation, country and sector (optional), together with the date and time you subscribed.
  • Newsletters and mailing lists: technical data on our emails, such as whether a message was delivered, opened or clicked, and unsubscribe events.
  • When you contact us: your email address and the content of your message.
  • Website use: technical data such as IP address, browser type and pages visited, recorded in server logs and through cookies (see Section 10).

3. Why we use your data and on what legal basis

Purpose

Data used

Legal basis (GDPR)

Sending you RAISEARTH news, newsletters, calls and event announcements

Form data, email statistics

Your consent, Art. 6(1)(a)

Reporting the project's reach to the European Commission and its agencies, as required by the Grant Agreement

Country, sector, organisation, in aggregated and anonymous form only

Our legitimate interest in meeting our reporting obligations, Art. 6(1)(f)

Replying to your enquiries

Contact data, message content

Our legitimate interest in answering you, Art. 6(1)(f)

Operating and securing the website

Technical data, essential cookies

Our legitimate interest, Art. 6(1)(f)

Website statistics and third-party content (if used)

Non-essential cookies

Your consent, Art. 6(1)(a)

Meeting legal obligations

Any of the above, as required

Legal obligation, Art. 6(1)(c)

We do not sell your personal data and we do not use it for profiling or automated decision-making.

4. Who has access to your data

Your data are accessed only by authorised staff of National Observatory of Athens (NOA), Institute for Astronomy, Astrophysics, Space Applications and Remote Sensing (IAASARS), Ionospheric Group who need them for RAISEARTH communication and dissemination, and who are bound by a confidentiality obligation. Where needed for a specific RAISEARTH activity (for example an event, training school or TNA call organised by a project partner), we may share your contact details with the RAISEARTH Consortium partner concerned, only for that activity and subject to the confidentiality and data protection obligations of the Consortium Agreement, and accessed by the partner's own staff under the same conditions. We do not share your contact details with third parties for their own purposes.

We use the following service providers (processors), bound by data processing agreements under Art. 28 GDPR:

  • Brevo SAS (France), for sending newsletters;
  • Simplelists Ltd (United Kingdom), for hosting the RAISEARTH mailing lists.

The website itself is hosted on the IT infrastructure of the National Observatory of Athens (NOA).

Only aggregated, anonymous statistics are shared with the European Commission and its agencies. We may disclose personal data to public authorities where required by law. If personal data need to be transmitted to the European Commission or the European Research Executive Agency (for example in the context of project monitoring or audits), they will be processed in accordance with the Funding & Tenders Portal Privacy Statement.

5. Transfers outside the European Economic Area

Brevo stores and processes data on servers located in the European Union. Simplelists processes data in the United Kingdom, which the European Commission recognises as providing an adequate level of data protection (adequacy decision under Art. 45 GDPR, renewed in December 2025). We do not transfer your data to any other country outside the EEA.

6. How long we keep your data

We keep your personal data only for as long as necessary for the purposes described in this Notice. Mailing-list data are kept until you unsubscribe or withdraw your consent, and in any case no longer than required by the record-keeping obligations of the Grant Agreement, which is typically up to 5 years after the official closure and final payment of the project. Other data are deleted when no longer needed, while anonymous statistics may be kept as part of the project records.

7. Your rights

You have the right to: access the personal data we hold about you; have inaccurate data corrected; have your data erased; restrict or object to our processing; receive your data in a portable format; withdraw your consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.

You can unsubscribe at any time using the link in every email we send, or by writing to info@raisearth.eu. To exercise any other right, contact us at the same address. We will reply within one month. You can also ask us at any time to update your details, for example if you change organisation or email address.

8. Complaints

If you believe your data are not being processed lawfully, you may lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr) or with the data protection authority of the EU country where you live or work (list of authorities).

9. Security

We use appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access, including encrypted connections (HTTPS) and restricted access to subscriber lists.

10. Cookies

A cookie is a small text file stored on your device when you visit a website. The RAISEARTH website uses essential cookies only for its operation, for example to keep authorised editors logged in. These cookies do not require your consent.

You can also control and delete cookies through your browser settings: Microsoft Edge | Mozilla Firefox | Google Chrome | Apple Safari. Blocking essential cookies may prevent some parts of the website from working.

11. Changes to this Notice

We may update this Notice, for example if we start using a new service provider. The date at the top shows the latest version. If we make significant changes, we will inform mailing-list subscribers by email.